frequently asked questions

THE FOLLOWING are answers to SOME questions about our studio, classes and membership.

If you require further clarification on these answers or have additional questions, please visit our contact page or speak to a staff member at our front desk. We’re here to support you on your wellness journey.

What is OLI Yoga and Pilates Studio?

OLI is a wellness sanctuary offering yoga and Pilates classes in heated and unheated environments. Our room have dimmed lights to provide a serene atmosphere for individuals seeking an introspective experience, allowing enhanced focus on the mind-body connection without external distractions. 

At OLI, we pride ourselves on fostering a safe space for all body types, empowering you to embrace your body exactly as it is.

Questions about CLASSES

  • OLI is open to everyone, regardless of fitness level. Our classes are thoughtfully designed to accommodate all, with modifications and options available as you progress. While practicing in our dark rooms may take adjustment, we support you to achieve the greatest gains.

    If you are pregnant, suffer from chronic pain, painful joint injuries, or other medical conditions, we advise consulting your physician before joining any exercise program.

  • We accommodate different levels of ability at OLI Studio. Our classes are designed to cater to beginners, intermediate practitioners, and advanced students. Our instructors offer modifications and variations to ensure everyone can participate comfortably and safely, regardless of their experience level. Whether you're just starting your yoga journey or looking to deepen your practice, we have a class for you.

  • Unheated classes are held in rooms where the temperature remains ambient (typically at room temperature), with the focus on traditional aspects of yoga such as alignment, breathwork, and meditation.

    In heated classes, the room temperature is intentionally increased from around 80°F (27°C) to 105°F (30°C). This temperature range enhances flexibility, promotes detoxification through sweating, and elevates heart rate to make the practice more physically challenging.

  • Mats and sweat towels are provided for all guests. To maintain safety and hygiene, a non-slip mat cover is required for OLI mat classes (available to rent or purchase). Mat covers are complimentary for participants on their first visit if booked directly through OLI, or for those on a monthly membership.

  • Wear comfortable, breathable clothing suitable for movement, and be prepared to sweat.

    Please refrain from wearing strong scents and ensure personal hygiene to respect fellow practitioners.

    We have a filtering station for refilling water bottles.

  • To ensure a smooth and enjoyable experience, we recommend arriving 10-15 minutes before your class begins. This allows you time to settle in, prepare, and mentally transition into your practice.

    Late entry is not permitted as it could compromise safety and disturb others who are already in their flow. If your first visit involves a reformer class, arriving early is crucial.

    In the event that you need to leave class early, we kindly ask that you exit quietly to minimize disruption to others.

Questions about MEMBERSHIP

  • All participants must create an account to purchase class credits and sign up for classes. You can do this in person at our studio or online through your webpage portal.

  • You can buy class credits through our website or in person. All sales are final, and classes must be prepaid. Please note that classes cannot be refunded, exchanged, or transferred.

  • We do not offer refunds. However, we provide class credits if you cancel within our cancellation policy. In this case, the class will be credited back to your account for later use.

  • If you need to cancel your reservation, please do so at least 6 hours before the class starts. To avoid losing your credit, reserved classes must be canceled at least 6 hours before the start time. If you cancel with less than 6-hour notice, you will forfeit the credit from your package or incur a penalty fee of $20.

    We do not accept cancellations via email. Please cancel your reservation through your account on our website or mobile app.

  • Memberships require a minimum commitment of two months. After this period, you can cancel at any time by emailing us at least seven days before the current billing cycle expires.

If you require further clarification on these answers or have additional questions, please visit our contact page or speak to a staff member at our front desk. 
We’re here to support you on your wellness journey.